Expand your capacity without recruiting. Virtual employees take on operational tasks autonomously – strategically, reliably, scalably. Available 24/7, with no fixed costs.
Virtual employees are not chatbots. They are specialised AI agents that handle tasks on their own – from email triage to quote generation.
Scale as needed. Pay only for actual work. No salaries, no social contributions, no office.
Your virtual employees take on time-consuming routine tasks. You focus on what matters.
From data analysis to appointment coordination – your AI agents work both strategically and operationally.
No holidays, no sick days, no lunch breaks. Your virtual employees work 24/7 – at the weekend too.
Peak season? More capacity in minutes. Quiet spell? No fixed costs. Perfect elasticity for volatile demand.
No typos, no careless mistakes, no mood swings. Consistently high quality on every task.
Scale as needed. Pay only for actual work. No salaries, no social contributions, no office.
Your virtual employees take on time-consuming routine tasks. You focus on what matters.
From data analysis to appointment coordination – your AI agents work both strategically and operationally.
No holidays, no sick days, no lunch breaks. Your virtual employees work 24/7 – at the weekend too.
Peak season? More capacity in minutes. Quiet spell? No fixed costs. Perfect elasticity for volatile demand.
No typos, no careless mistakes, no mood swings. Consistently high quality on every task.
The reality: good staff are hard to find. Recruiting takes months. Onboarding costs time and money. And then someone resigns, and it all starts again.
At the same time the work grows: more emails, more enquiries, more admin. Your team is working at the limit, but capacity falls short. You need reinforcement – but not the complexity of more headcount.
The solution: virtual employees. AI agents that handle tasks on their own – from answering emails and scheduling appointments to creating documents. No onboarding, no turnover, no limits.
From communication to back office – specialised AI agents for every task.
Answers calls, responds to questions, routes or books appointments. Reachable 24/7, always friendly.
Sorts emails, answers routine enquiries, escalates what matters. Significantly reduces your email load.
Answers customer enquiries on your website, qualifies leads, hands over to a human when needed.
Coordinates appointments, checks availability, sends reminders. Integrates with any calendar system.
Reads documents, extracts data, fills in forms, creates summaries.
Maintains CRM data, cleans duplicates, enriches information, creates reports.
Qualifies leads, creates quotes, follows up on opportunities. Your digital sales assistant.
Screens applications, coordinates interviews, answers HR enquiries from staff.
Handles administrative tasks, maintains systems, creates reports. The invisible force in the background.
Business partner to Markus Kirchmair
Mira is more than a chatbot. She is the operational soul of KIKOM.
While Markus develops the strategy, Mira keeps the engine running. She prepares decisions, coordinates projects and makes sure nothing falls through the cracks.
This is what your virtual employee could look like too – adapted to your processes and requirements.
| Aspect | Classic (staff/agency) | Virtual employee |
|---|---|---|
| Availability | Office hours, holidays, sickness | 24/7/365 without downtime |
| Scaling | Weeks to months for recruiting | Minutes for more capacity |
| Cost | Fixed costs (salary, office, contributions) | Variable costs by usage |
| Onboarding | 2-6 months to full productivity | Ready to use immediately |
| Consistency | Varies by the day | 100% consistent |
| Language skills | Limited by staff | Automatically multilingual |
| Documentation | Often patchy | Complete and searchable |
| Turnover | Resignations, knowledge loss | No knowledge loss |
We develop specialised AI agents for a wide range of areas.
From requirement to live operation – typically in 2-4 weeks.
Which tasks should the agent take on? Which systems are involved? What quality requirements are there?
We develop the logic, define decision rules and configure the integrations.
The agent is trained on your content and tested thoroughly.
Productive launch with monitoring. Continuous improvement based on real data.
The possibilities are many: email management, scheduling, document processing, customer service. But which tasks have the biggest automation potential? We offer a hands-on assessment of where you stand.
3 hours • remote or on-site • incl. preparation and recommendations
Clarity on where virtual employees offer the biggest leverage.
Detailed answers to the most important questions.
A chatbot answers questions based on predefined rules or simple AI. A virtual employee is a fully-fledged AI agent that handles complex tasks on its own: it accesses systems, makes decisions, escalates when needed and learns continuously. It works not only reactively but also proactively – and integrates seamlessly into your existing workflows.
Typical areas: email management and inbox triage, scheduling and calendar coordination, document processing and data extraction, customer enquiries and support, lead qualification and sales support, HR tasks such as application screening, reporting and data analysis. The boundary is: anything rule-based or pattern-based can be automated.
Data security is the top priority. Hosting in EU data centres (GDPR-compliant), end-to-end encryption, granular access rights, audit logging of all actions. On request: on-premise installation for maximum control. We provide a data processing agreement (DPA) and document all security measures.
The duration depends on complexity: simple agents (e.g. email triage) take a few weeks. Standard agents (e.g. scheduling with integrations) take several weeks. Complex agents (multiple systems, complex logic) take several weeks. We recommend starting with one focused use case, showing value quickly and then expanding step by step.
The cost depends on complexity and usage volume. The investment is typically considerably cheaper than a human employee (salary, social contributions, office, management overhead). On top of that: no onboarding time, no turnover, no holiday cover. In an initial consultation we put together an individual quote based on your requirements.
Yes, integration is a core competence. We connect to: CRM systems (Salesforce, HubSpot, Pipedrive, etc.), calendars (Google, Outlook, Calendly), email (Gmail, Outlook, IMAP), document management, ERP systems, industry software and more. API access or webhooks are ideal, but RPA solutions for legacy systems are also possible.
Training happens in several phases: 1) Initial setup with your processes, documents and examples. 2) Configuration of the decision logic and escalation rules. 3) Testing with various scenarios. 4) Continuous learning in live operation – the agent gets better with every interaction. You keep control over all changes.
Every virtual employee has clearly defined escalation paths. When uncertain, or for tasks outside its competence: automatic escalation to a human with all the relevant information, transparent documentation of the case, no autonomous decisions on critical topics. You define the boundaries – the agent keeps to them.
"Virtual employees are not a gimmick. They are the answer to the skills shortage – flexible, scalable and instantly available."
The KIKOM team around Markus Kirchmair develops tailored AI agents for companies of every size. The focus: pragmatic solutions that deliver real value and pay for themselves very quickly.
AI fundamentals, tools and regulation explained clearly.
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